Do We Offer Free Shipping

Yes! We offer FREE TRACKED SHIPPING for all order totals over $99 AUD (total must be after any discounts have been applied)! & $150 AUD International

See Our Shipping Info



My order hasn't arrived yet?

An order cannot be declared missing until 30 business days (excluding public holidays and weekends) have passed to allow for unexpected delays with the postal services. If it has gone past the expected delivery date, please contact: sales@indieandharper.com

To find out how long delivery takes to where you are in the world, please head on over to our  - Check out your Tracking number on shipping


Will I have to pay duties/custom tax?

Unfortunately, in some countries you are liable to pay extra duties/tax on orders. Please check with your local customs office before ordering.

How do begin the returns process?

We understand that things can go wrong with online shopping, so we have kept our returns process as simple as possible! If you head on over to our Returns Page  fill out and submit the attached form, a member from our returns team will be in contact with you shortly.

Can I get a refund on a clearance item?

Unfortunately, we do not offer exchange or refund on clearance items / Also note Anklets, Toe Ring & Earrings are non-refundable due to Health Regulations